Privacy Policy
This Privacy Policy explains how Acots Corporation (“we”, “us”) collects and uses information when you use The Screen Reset, a short quiz that produces a free Screen Pattern result and, if purchased, a The 28-Day Family Screen Reset plan for parents in India.
We aim to handle personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act) and related rules, as they apply to our services.
What we collect
- Quiz answers about your child’s age band and everyday screen routines (no medical data).
- Optional first name for your child (display on the plan only — not used in analytics).
- Your first name, email, and WhatsApp number when you request the Screen Pattern.
- Consent choices (required service delivery by email vs optional tips).
- Payment metadata via Razorpay (order id, amount, payment status). We do not store full card numbers.
- Basic technical and attribution data (e.g. landing path, referrer, UTM parameters) to understand how people find the quiz.
Why we use it
- To generate and show your free Screen Pattern result.
- To deliver a purchased 28-Day Family Screen Reset (dashboard/PDF) and send the plan link by email.
- WhatsApp is collected so we can reach you about your order if email fails — we do not send the plan by WhatsApp today, and we do not send spam.
- To process payments securely through Razorpay.
- To respond to support requests and honour refunds.
- To improve the product and measure funnel performance.
- Optional tips only if you separately opt in — you can withdraw later.
Payments (Razorpay)
Checkout is processed by Razorpay. Razorpay receives the payment details you enter. We store order identifiers, amount, and payment status needed to unlock your plan and handle refunds.
Email and WhatsApp
Plan links are sent by email only. WhatsApp is required at contact capture for account recovery and support reachability. Optional tips are separate from service delivery.
Not medical data
The Screen Reset is a family-routine plan, not medical advice. It is not a diagnostic service. Please do not submit health records or clinical information.
Sharing
We may use processors (hosting, email via Resend, payments via Razorpay, database) under contracts that require them to protect your data. We do not sell personal data.
Retention
We keep lead, order, and plan records for as long as needed to deliver your plan, honour refunds, meet legal obligations, or resolve disputes — then delete or anonymise them. Payment event ids are retained for idempotent processing.
Your rights
Under applicable Indian law, you may request access, correction, erasure, or withdrawal of consent where relevant. Contact us at hello@thescreenreset.com.
Children
The service is for parents/guardians. We do not knowingly collect data directly from children. Child first names are optional and used only to personalise the plan for the parent.
Contact
Acots Corporation
Email: hello@thescreenreset.com
Registered address: DLF Forum, Phase 3, Gurugram, Haryana 122002, India
Last updated: September 2026